Privacy Policy

Information Collection and Use

At Moravexentiq, we collect personal information when you register for our digital banking security platform, participate in our educational programs, or interact with our services. This includes basic contact details like your name, email address, and phone number, as well as professional information relevant to your learning goals.

We also gather technical data about how you use our platform – things like which courses you access, time spent on different modules, and your progress through our certification programs. This helps us improve the learning experience and provide personalized recommendations.

Types of Information We Collect

• Personal identification information (name, email, phone number)
• Professional background and experience levels
• Learning preferences and course progress data
• Technical information about device and browser usage
• Communication preferences and contact history

How We Use Your Information

Your personal data serves several important purposes within our educational platform. We use it to customize your learning experience, track your progress through our digital banking security courses, and send you relevant updates about new programs starting in late 2025 and throughout 2026.

We also analyze usage patterns to understand which topics resonate most with our Canadian learners and adjust our curriculum accordingly. This data never gets shared with third parties for marketing purposes, and we're always transparent about how it's being used to improve your educational journey.

Your Rights Under Canadian Privacy Law

As a Canadian resident, you have specific rights regarding your personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA). We take these responsibilities seriously and have established clear processes for you to exercise these rights.

Data Security and Protection

Given our focus on digital banking security education, we practice what we teach. All personal information is encrypted both in transit and at rest using industry-standard protocols. Our servers are hosted in Canadian data centers, ensuring your information stays within national borders.

We conduct regular security audits and maintain strict access controls – only authorized team members who need specific information for educational support can access your data. Every interaction is logged and monitored for unusual activity.

Security Measures

• End-to-end encryption for all data transmissions
• Regular penetration testing and vulnerability assessments
• Multi-factor authentication for all staff accounts
• Automated backup systems with secure offsite storage
• 24/7 monitoring for suspicious access attempts

Data Retention and Deletion

We keep your personal information only as long as necessary to provide educational services and meet legal obligations. Active course data remains accessible during your enrollment and for two years after completion to support ongoing career development.

Financial records and certification documents are retained for seven years as required by Canadian business regulations. Communication logs and technical data are automatically purged after three years unless you specifically request earlier deletion.

Third-Party Services and Sharing

We work with carefully selected Canadian service providers to deliver our educational programs effectively. This includes cloud storage providers, email delivery services, and payment processors – all operating under strict data protection agreements.

Course completion certificates may be verified by potential employers or professional organizations when you provide explicit consent. We never share your learning progress, grades, or personal struggles with anyone without your direct permission.

When Information May Be Shared

• With your explicit written consent for employment verification
• To comply with valid legal requests or court orders
• For essential platform services (payment processing, email delivery)
• During business transitions, with advance notice to users

Cookies and Tracking

Our platform uses cookies to remember your login status, track course progress, and understand which educational content works best. We don't use advertising cookies or share browsing data with marketing companies.

You can adjust cookie settings in your browser, though this might affect some platform features like automatic progress saving. We provide clear information about all cookies when you first visit our site.

Policy Updates and Changes

This privacy policy was last updated in January 2025 and reflects current Canadian privacy legislation and our operational practices. We review these policies annually and whenever we introduce new services or features.

Any significant changes will be communicated via email at least 30 days before implementation. Minor clarifications or updates to contact information may be made without advance notice, but we'll always note the revision date.